To reach the hotel staff, please find the details for each department below:

Reception
Email: [email protected]
Phone: +3906448751
Toll-Free #: Not available
SMS: Not available
Dial 9 from your room

Reservation
Email: [email protected]
Phone: +39 06 448751
Toll-Free #: Not available
SMS: Not available

Events
Email: [email protected]
Phone: +39 06 4487 5898
Toll-Free #: Not available
SMS: Not available

Housekeeping
Email: [email protected]
Phone: +39 06 448751
Toll-Free #: Not available
SMS: Not available

Maintenance
Email: [email protected]
Phone: +39 06 448751
Toll-Free #: Not available
SMS: Not available

Room service
Email: [email protected]
Phone: +39 06 448751
Toll-Free #: Not available
SMS: Not available

Restaurant
Email: [email protected]
Phone: +39 06 448751
Toll-Free #: Not available
SMS: Not available

Laundry
Email: [email protected]
Phone: Not available
Toll-Free #: Not available
SMS: Not available

Definitely, Best Western Royal Santina Roma has a restaurant:


• Restaurant The White :
 • Italian, Fine Dining
 • Indoor
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 12:30 to 14:30.
 • Dinner: from 19:00 to 22:00.

Restaurant The White menu
Restaurant The White drink list
Restaurant The White website

• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Wheelchair accessible.
• Lunch boxes are available upon request.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

Our hotel does not offer a regular shuttle service, but we can arrange a private transfer to and from the airport upon request.
Daytime transfer (6:00 - 10:00 ): up to 3 people, 75 EUR (payment directly to the driver).
Nighttime transfer (22:00 - 6:00 ): up to 3 people, 85EUR (payment directly to the driver).

Standard check-in time is 14:00.
Early check-in is possible starting from 10:00, subject to availability and not guaranteed.
Early check-in fee: 45 EUR.
You may use the hotel’s facilities free of charge before check-in (excluding any consumption).



For more info, click HERE.

To submit your feedback, please send an email to: [email protected] with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

The Hotel’s Conference Centre features four modern meeting rooms, totaling 225 square meters, and can accommodate up to 200 people. All the meeting rooms are located on level –1 of the hotel, are equipped with advanced technology and a LED wall, and are ideal for both in-person and hybrid events. Banqueting services are provided by the exclusive “The White” restaurant & lounge bar.
•For more info about our meeting rooms layout, click HERE.
• For the brochure, click on this LINK.
• For more info, click HERE.

Secure luggage storage is available for all our guests for free before check-in and after check-out.

- Daytime transfer from and to Fiumicino Airport(FCO): from 6:00 to 22:00 for up to 3 people, price: € 75 total for the transfer

- Night-time transfer from Fiumicino Airport(FCO): From 22:00 for up to 3 people, price: € 85 total for the transfer
Having booked transfers please get in touch with us to give us your flight details
For more info, click HERE.

The hotel is easily accessible by car and offers a partner parking facility located nearby.
The cost of the service is 30 EUR per day.
The parking area is suitable for small and medium-sized vehicles, and charging stations for electric cars are available.
The hotel is not located in a Limited Traffic Zone (ZTL).

All of our bathrooms are equipped with:
Hair dryer, towels, bathrobe, bedroom slippers, soap, shower gel, shampoo, hair conditioner, cotton swabs, magnifying mirror and bidet
Upon request:
• For free:
Toothbrush, toothpaste, shower cap, shaving kit and hairbrush
Not available:
Beach towels and pool towels

Our team speaks English, Italian and Spanish.

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: [email protected] with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

Take advantage of our Black Friday offer: if you book by December 4th, you’ll get a 20% discount plus breakfast included.

For more info, click HERE.

Unfortunately, we don't have a spa. We can recommend you this one below:
Caschera SPA
Caschera SPA, Largo Giovanni Montemartini, Roma, Itália
The distance is 0.1 km from the property
Directions

We have 118 rooms.

Small : 32 rooms
• Surface: 16 to 16 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms
• Equipment: 1 french size bed , TV, a/c

Smoking is permitted in some rooms
For more information, please click here

Triple Comfort : 10 rooms
• Surface: 22 to 22 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms
• Equipment: 1 king size bed and 1 single bed , TV, a/c

Smoking is permitted in some rooms
For more information, please click here

Double Comfort : 55 rooms
• Surface: 22 to 22 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms
• Equipment: 1 king size bed , TV, a/c

Smoking is permitted in some rooms
For more information, please click here

Twin Comfort : 10 rooms
• Surface: 22 to 22 m²
• Max occupancy per room: 2 adults and 0 children
• Composition:
• Equipment: 2 single beds , TV, a/c

Smoking is permitted in some rooms
For more information, please click here

Deluxe : 9 rooms
• Surface: 24 to 24 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms
• Equipment: 1 king size bed and 1 sofa bed , TV, a/c

Smoking is permitted in some rooms
For more information, please click here

Junior Suite: 2 rooms
• Surface: 35 to 35 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms
• Equipment: 1 king size bed and 1 sofa bed , TV, a/c

Smoking is permitted in some rooms
For more information, please click here

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: [email protected] with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: [email protected] with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: [email protected] with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

Definitely, we have a gym.
- Location: 1st Floor
- Open every day:
07:00 - 22:00

- Minimum age 18 year(s)
- People under the age of 18 must always be accompanied by an adult

- No time limit
Access is free for hotel residents

- Pets are not allowed in this area

- Our gym is not open to outside visitors.

- The gym is equipped with:
• Cable pulley machine
• Mats
• Free weights
• Stationary bike
• Treadmill
• Dumbbell

- Facilities available at the gym:
• Towels
• Water
• TV

- More info here

• The White :
To make a restaurant reservation, please send an email to: [email protected] with the following information:
 • Restaurant name
 • Date
 • Time
 • Number of guests
 • Reservation/ Booking number (if you have one)
 • Phone number
 • Email address

To reserve a private transfer, please send an email to: [email protected] with the following information:
• Phone number
• Email address
• Reservation number
• Flight/Train number
• Airport/Train station
• Date
• Number of guests
• Time
• Number of cases/luggage

You can select your accommodation with or without breakfast.
• Price per adult: 16 EUR
You can add breakfast to your stay at any time, just notify the front desk.
We do not accept external visitors for breakfast